Terms of service
1. About Us
Ardelle & Co operates this website and online store, including all related information, content, features, tools, products and services (the “Services”).
Our store is hosted on Shopify Inc., which provides the ecommerce platform that enables us to sell our products to you securely.
Business Contact Information:
Email: support@ardelleco.com
Phone Number: +44 20 3051 8512
Business Address: 8 Acacia Road,
London, NW8 6AB
2. Eligibility to Use Our Services
By using our website, you confirm that:
You are at least 18 years old, or
You are using the site under the supervision of a parent or legal guardian
You agree not to use our products or services for any unlawful or unauthorised purpose.
3. Products & Availability
We specialise in timeless outerwear and casual clothing for women and men.
All products are subject to availability. We reserve the right to:
Modify or discontinue products at any time
Limit quantities purchased per person or order
Refuse or cancel orders at our discretion
We make every effort to display product colours and descriptions accurately. However, we cannot guarantee that your device’s display will reflect exact colours.
4. Pricing & Payments
All prices are listed in GBP (£) unless otherwise stated.
We reserve the right to change prices at any time without prior notice.
Payment must be received in full before your order is processed. We accept secure payments via Shopify’s approved payment providers.
If payment is declined or reversed, we reserve the right to cancel the order.
5. Order Acceptance & Cancellation
After placing an order, you will receive an email confirmation. This does not constitute final acceptance.
We reserve the right to cancel or refuse any order for reasons including but not limited to:
Suspected fraud
Payment issues
Incorrect pricing or stock errors
Breach of these Terms
If your order is cancelled, you will receive a full refund.
6. Shipping
Delivery timeframes are estimates only and may vary due to external factors beyond our control.
Ardelle & Co is not liable for delays caused by courier services once the order has been dispatched.
It is the customer’s responsibility to provide accurate shipping details. We are not responsible for failed deliveries due to incorrect information.
Please refer to our Shipping Policy for full details.
7. Returns & Refunds
We offer a 30-day return policy subject to eligibility requirements.
Full details can be found in our Returns & Refunds Policy.
Nothing in these Terms affects your statutory rights under the Consumer Rights Act 2015 or Consumer Contracts Regulations 2013.
8. Intellectual Property
All content on this website, including but not limited to:
Logos
Branding
Images
Product descriptions
Website design
Text and graphics is the property of Ardelle & Co and is protected by intellectual property laws.
You may not reproduce, copy, distribute or exploit any content without prior written permission.
9. Limitation of Liability
To the fullest extent permitted by law:
Ardelle & Co shall not be liable for:
Indirect or consequential losses
Loss of profits or revenue
Delays caused by third-party service providers
Website interruptions or technical errors
Nothing in these Terms limits liability for death, personal injury, fraud, or any liability that cannot legally be excluded under UK law.
10. Privacy & Data Protection
Your personal information is handled in accordance with our Privacy Policy and UK GDPR regulations.
By using our Services, you consent to such processing and confirm that all data provided is accurate.
11. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the content, accuracy, or practices of these external sites.
12. Fraud Prevention
We reserve the right to refuse service, cancel orders, or block accounts if we suspect fraudulent activity, abuse of policies, or misuse of our Services.
13. Governing Law
These Terms are governed by and construed in accordance with the laws of England and Wales.
Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.
14. Changes to These Terms
We reserve the right to update or modify these Terms at any time.
Changes will take effect immediately upon posting on this page. Continued use of our website constitutes acceptance of the updated Terms.